Technical Support & Maintenance
Expert support when you need it. From routine maintenance to emergency repairs, our certified technicians are here to keep your systems running.
24/7 Emergency Support
Round-the-clock emergency response for critical issues
Expert Technicians
Certified professionals with extensive field experience
Warranty Coverage
Comprehensive warranty on all installations and repairs
Multi-channel Support
Reach us via phone, email, WhatsApp, or support portal
Response Times
Our commitment to timely support
Emergency Priority
Within 2 hoursSystem completely down or security breach
High Priority
Within 4 hoursMajor functionality impaired
Medium Priority
Within 24 hoursPartial functionality issues
Low Priority
Within 48 hoursMinor issues or general inquiries
We Can Help With
Camera or system offline
Recording issues
Remote access problems
False fire alarms
Access control malfunctions
Solar system not charging
Create Support Ticket
Submit a support request and we'll get back to you based on priority level